Hollingbourne Parish Council has been pressing South Eastern Trains and Network Rail since last summer to mend the Station Lane lights which leave the Eyhorne Street end of the Lane in darkness at night. The Lane is narrow and potentially dangerous for pedestrians at night.
The Hollingbourne Parish Clerk has today received an update from the Maidstone based Station Manager Matthew Fraser on the lights the arrangements for disabled passengers at Hollingbourne where there is no easy access to the Station exit from the Down Platform:-
The full disabled policy can be found here – https://www.southeasternrailway.co.uk/about-us/our-policies/disabled-persons-protection-policy Basically if a person is unable to access the station – for example a person with a wheelchair wishing to use platform 2 at Hollingbourne – we would arrange a taxi to take them to the nearest accessible station en route to their destination.
Disabled passengers booking assistance can also purchase train tickets from our assisted travel service 0800 783 4524 or Textphone 0800 783 4548.
I chased again today regarding the lights and we have given Network Rail a quote for the work and are still awaiting their decision.
UPDATE – Network Rail have agreed to visit the site sometime in May following an intervention by the Downs Mail.
Pictured below is Station Lane in the summer with the lights that do not work and the verges being overgrown which has been a previous regular issue for the pedestrians to the Station which carries over 40,000 passengers a year. Since the closure of the recycling site at the end of Station Lane there has been an increase in fly-tipping in the Lane.